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At Prestige Mountain Chalets we understand the importance of your holiday investment. We want to ensure that your booking is dealt with in an efficient and personable manner to produce a bespoke holiday personalised to your exact needs. Below are the normal steps in the booking process which show you what to expect once you have filled in our enquiry form below. Our customer services and booking manager is Fiona Bennett and she will assist with any questions or queries you have througout the process.
C H A L ET B E L L E C H E R Y
L A M A I S O N
1. COMPLETE ENQUIRY FORM :
OR
2. WE WILL REPLY ASAP TO CONFIRM AVAILABILITY
3. WE WILL SEND YOU BOOKING FORMS TO BE SIGNED
4. WE WILL ASK FOR A 20% DEPOSIT OF YOUR TOTAL AMOUNT TO SECURE THE BOOKING *
5. YOU'LL BE PROVIDED WITH AN INFORMATION PACK TO FILL OUT AND RETURN
6. TOTAL AMOUNT MUST BE PAID 10 WEEKS PRIOR TO ARRIVAL
7. CONFIRMATION OF PAYMENT IN FULL WILL BE SENT TO YOUR EMAIL
8. WE WILL BE IN TOUCH TWO WEEKS BEFORE YOUR ARRIVAL TO CHECK ALL IS WELL
* Should the booking be made less than 10 weeks prior to the arrival date, then the full amount is due at time of booking
UNDER NO CIRCUMSTANCES SHOULD YOU PAY ANY DEPOSIT OR SETTLE A BOOKING BEFORE SPEAKING TO FIONA BENNETT ON : 02380266453 / 07775866632
THE ONLY EMAIL ADDRESS YOU SHOULD RECIEVE CORRESPONDENCE FROM IS :
CONTACT@PRESTIGEMOUNTAINCHALETS.COM
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